Human help · a real person, not a bot

Get a real person on the bits that matter

Every guide on Pimpernel is free — read the lot, use every tool, pay nothing. But some things you only want to get wrong once: a letter that has to be phrased right, a dossier the préfecture will pick apart, your first tax return. For those, have a real person at Pimpernel — Will or Jenny — actually check your work before it goes. That's the bit an algorithm can't do, and it's the only thing we charge for.

Pick what you need done

One-off, no subscription. A real person looks at your actual documents and comes back to you — usually within two working days.

The big one · done with you

Your French visa application, sorted — for the whole family

The VLS-TS long-stay visa is the gateway to everything, and building the dossier for a whole household is a real undertaking. We'll do it with you, start to finish: every form, every justificatif, the resources evidence, the France-Visas steps and the appointment prep — for everyone under your roof — checked and ready to submit.

  • The complete dossier for your whole household — not one person
  • Every document mapped, gathered and checked before you book
  • The France-Visas account and the appointment walked through
  • A real family who've actually done it — Will & Jenny — with you throughout

Specialist firms can charge £3,500 for a family of four.

£499one flat price · your whole household

Practical help compiling your own application — not regulated immigration advice. We'll say plainly if your case needs a regulated adviser.

— or just one thing at a time —

Letter check£15per letter

Draft your French letter in our free letter writer, then we check it before you send: the wording, the tone, the formule de politesse, and the law behind it — so your recommandée lands right first time.

~48h turnaround · one letter, revised until it's right

Dossier review£99per dossier

Before you submit on ANEF, we go through your carte-de-séjour dossier — the e-photo trap, the missing justificatif, the wrong category, the resources evidence — and tell you exactly what the préfecture would bounce.

~3-day turnaround · a written checklist of what to fix

First tax-return walkthrough£99one return

Your first French return is the scary one: the France–UK treaty, the €1,500 foreign-account trap, the S1, what goes where. We walk it through with you so you file it correctly, once — and know what to do every year after.

A working session + written notes

Settling-in call£3930 minutes

Something else stuck? Thirty minutes with a real person who's actually done it — the move, the admin, the school run, the septic tank — to talk through whatever's on your plate and point you the right way.

Video or phone · booked at a time that suits you

Prices are our proposed launch rates — one honest fee per job, nothing metered, nothing hidden. If you'd rather have this help on tap, Pro includes it — and a one-off here is credited if you join within 30 days.

How it works

1

Pick a job

Choose what you need done above.

2

Pay securely

One fee, on our provider's secure page.

3

Send it over

Upload your letter or dossier, or book your slot.

4

A person replies

Will or Jenny — not a bot — comes back to you.

Free · no catch

The whole library, free — as a PDF to keep

All 51 guides in one download — the same words that are free to read on the site, gathered into a book you can keep and print. Pop your email in and we'll send it (and the odd useful update); or just grab it — it's free either way.

Prefer no email? Just download the library (PDF) →

51 guides · one PDF · yours to keep. No payment, ever, for the guides.

Where this sits

Free
£0
Every guide & tool, and the whole library as a PDF. Forever.
Human help
from £15 / job
A real person checks your actual letter, dossier or return. One-off.
Pro
£15/mo · £150/yr
All the human help on tap, your living plan, deadlines watched & the forum.

🖋️

A real human

Will or Jenny. Not a bot.

🔒

Secure checkout

Card details never touch us.

🎟️

Credited to Pro

If you join within 30 days.

📖

Guides stay free

Always. This is only the human bit.

Questions

Why pay when the guides are free?
You're not paying for the words — those are free, and always will be. You're paying for a real person to check your specific letter or dossier before it goes somewhere that matters, and to catch the thing you couldn't have known to look for. That's a service, and it's the one thing an AI answer can't give you.
Who actually does the checking?
Us — Will and Jenny — a British family who've been through this admin ourselves, in France, for real. Not a call-centre, not a chatbot wearing a name badge.
Is this legal or financial advice?
No. It's practical, experienced help with getting French paperwork right — the same thing a knowledgeable friend who'd done it would give you. For anything that turns on the fine detail of law or tax, we'll tell you honestly when it's worth a qualified professional, and point you to one.
What if I want this help regularly?
Then Pro is better value — it includes the human review, plus a living plan and every deadline watched, for one monthly sum. Buy a one-off here first if you like; we'll credit it toward Pro if you join within 30 days.
Refunds?
If we can't help with your thing, we won't take your money — we'll say so and refund it. We'd rather keep the trust than the £15.

Pimpernel's paid services are one-off, practical document checks and guidance provided by experienced individuals, not regulated legal, tax, immigration or financial advice, and not a guarantee of any official outcome. Where a matter needs a qualified professional we will say so. Prices shown are proposed launch rates, before any applicable tax shown at checkout; payment and card processing are handled entirely by our secure payment provider, and Pimpernel never sees or stores your card details. The guides, tools and the downloadable library are free whether or not you ever buy a service.